What Optum patients can expect from Fuze Health:

 

  • Easy self schedule directly on the portal
  • Free next-day home delivery available in all 50 states
  • Phone support with response times typically under 30 seconds
  • Easy delivery management with real-time tracking
  • Injection training guides and additional patient resources

Please route all new prescriptions orders for patients who have Optum coverage to FuzeRx Cincinnati through the EHR. For all other patients, continue sending prescriptions to Alto Pharmacy.

 

EMR Considerations & Contact methods:

  • eRx: FuzeRx Cincinnati
  •  NCPDP: 3689859
  • Fax: 1-866-850-9364
  •  Phone: 1 (800) 305-0542
    • Press (2) for Healthcare Provider, then press (1) to leave a voice message
    • Press (3) to speak with a Pharmacist
    • Press (4) to speak with our Fertility Care Provider team