We recognize the significant impact the unprecedented Change Healthcare outage has caused our customers, and will continue to update you on our progress and will share updates when available.


Below, you will find a compilation of communications we have sent to our practices regarding this incident. We are committed to keeping you informed with the most current and comprehensive information as the situation evolves.


If you have not yet received these updates directly and would like to be included in our communication list, click here to be added to the email distribution list.


For any concerns, questions, or further assistance, please send an email to support@eivf.net.

Change Healthcare Cyber Security Communication Updates


To access the eIVF communications distributed regarding the Change Healthcare Cyber Security issue, please click on the links below.

Availity Lifeline Solution Resources

To ensure a smooth migration to the Availity Lifeline solution, we have outlined the essential steps and information to equip you for the work ahead. Please thoroughly review the following documents, in addition to the FAQs, to streamline the process:

Change Healthcare Cyber Security Resources